Support
Email admin@snoozetaker.com and you'll get a reply from a person. Before you do, the answer might be here.
My alarm didn't ring
On iOS 26 and later, snoozetaker asks for permission to schedule system alarms. With that allowed it rings like the Clock app's own alarms — through a Focus, and through the silent switch — and only the last item below can stop it. Without it, snoozetaker rings through a notification instead, and all four apply:
- Notifications are off. Settings → Notifications → snoozetaker. Allow Notifications must be on, with Sounds enabled and the Lock Screen alert style allowed.
- A Focus is filtering it. Settings → Focus → your Focus → Apps, and add snoozetaker to the allowed list. Sleep Focus is the usual culprit.
- The ringer is down or the device is silenced. A notification sound obeys the ring/silent switch and the ringer volume. A system alarm does not, which is why the alarm permission is worth granting.
- The device was off. A powered-down iPhone can't ring; it will not "catch up" when you turn it back on.
The sound started quietly
That's the fade-in doing its job. Open the alarm and set Fade in to Off if you'd rather it start at full volume, or shorten it to 30 seconds. Where snoozetaker rings as a system alarm, on iOS 26, the fade only applies while the app is open: iOS plays a system alarm as one file at one level, so there is nothing there to fade.
How does snooze work?
Press Snooze and the alarm comes back after the interval you set. If Shrinking snooze is on, each snooze is shorter than the one before — 9 minutes, then 6, then 3 — so a lie-in has a natural end. Snoozes are unlimited unless you cap them, after which the alarm will only offer Stop. Where snoozetaker rings as a system alarm, iOS runs the snooze itself: it is the same length every time, as often as you ask for it.
Can I have a different time on different days?
Yes. Choose more than one day and a Different times per day switch appears; each day then gets its own time. Seven on weekdays and half past eight at the weekend is one alarm rather than two, so there is one thing to switch off when you go away and one to switch back on.
What is the backup ring?
A second ring for an alarm nobody answered, a few minutes after the first. It is off unless you switch it on, per alarm — the point of this app is a sound gentle enough to sleep through, and this is the answer for anyone who wants that without the risk. Stopping or snoozing the alarm calls it off.
Can I fall asleep to the sounds?
Yes — the moon button at the top of the alarm list. Pick a sound and a length from ten minutes to an hour and a half, and it fades out over the last two minutes so the end doesn't wake you. It keeps playing when the screen locks, and it has no bearing on your alarm: that is scheduled with the system and rings whether or not anything is playing.
Can I snooze by moving the phone?
Whenever snoozetaker is open, yes: move the phone while an alarm is ringing and it snoozes. Nothing can wake an app because the phone moved — no iOS app can do that, whatever it claims — so this lasts for as long as snoozetaker is running, and iOS suspends it shortly after the screen locks.
To have it work in the morning, start a sleep session before bed. The sound fades out at the end and snoozetaker stays awake until your alarm, still watching — which costs battery, and iOS may still close the app, in which case the alarm rings as normal and you press the button.
Shortcuts can start the session for you, so there is nothing to remember: make a personal automation for connecting the charger, for a Sleep Focus turning on, or for a time each evening, and have it run Start sleep session.
Is there a widget?
There is, for the Lock Screen and the Home Screen, showing when snoozetaker will next wake you. Mostly it answers the question you have last thing at night, without having to open anything to find out.
Can I use my own sound?
Not yet. iOS requires alarm audio to be compiled into the app to ring reliably from the background, so the sound list is fixed per release. If there's a sound you'd like added, send us a link to a public-domain recording and we'll look at including it — see the sounds page.
Where is my data?
On your phone. There is no account and no server — see the privacy policy. Deleting the app deletes your alarms, so there is nothing to export and nothing to restore.
Reporting a bug
Email us with your iOS version, your iPhone model, the snoozetaker version (shown at the bottom of Settings in the app), and what you expected to happen. If an alarm failed to ring, the time it was set for is the single most useful detail.